At CapNook, we want you to shop with confidence. Returns are accepted within 30 days of delivery.
Free return shipping
No restocking fees
No final sale items
To start a return, email us at orfhlaithmagnus32@gmail.com or call us at +1 386 291 3673. We’ll provide instructions and a prepaid return label.
Shipment & Delivery
Processing time: 1–2 business days (Monday–Friday, excluding holidays).
Delivery time: Standard shipping takes 3–6 business days across the United States.
Shipping fee: Free shipping on all U.S. orders.
You’ll receive a confirmation email with tracking details once your order ships.
Sizing
We recommend reviewing the product size guide on each product page before placing an order. For any questions about fit, contact us at orfhlaithmagnus32@gmail.com.
Product Care
To extend the life of your premium headwear:
Spot clean with a damp cloth.
Avoid machine washing to preserve embroidery and structure.
Store in a cool, dry place away from direct sunlight.
Refund Policy
Once your return is received and inspected, we’ll notify you of approval status.
Refunds are issued to the original payment method within 5–7 business days.
If you don’t see it after this timeframe, check with your bank or payment provider. Full details available on our Refund Policy page.
Secure Payment
Shop confidently at CapNook — your payment and personal data are safe.
