At CapNook, we want you to shop with confidence. Returns are accepted within 30 days of delivery.

• Free return shipping
• No restocking fees
• No final sale items
• To start a return, email us at orfhlaithmagnus32@gmail.com or call us at +1 386 291 3673. We’ll provide instructions and a prepaid return label.

Processing time: 1–2 business days (Monday–Friday, excluding holidays).

• Delivery time: Standard shipping takes 3–6 business days across the United States.
  
• Shipping fee: Free shipping on all U.S. orders.
  

You’ll receive a confirmation email with tracking details once your order ships.

We recommend reviewing the product size guide on each product page before placing an order. For any questions about fit, contact us at orfhlaithmagnus32@gmail.com.

To extend the life of your premium headwear:

• Spot clean with a damp cloth.
  
• Avoid machine washing to preserve embroidery and structure.
  
• Store in a cool, dry place away from direct sunlight.
  

Once your return is received and inspected, we’ll notify you of approval status.

• Refunds are issued to the original payment method within 5–7 business days.
  
• If you don’t see it after this timeframe, check with your bank or payment provider.
  Full details available on our Refund Policy page.

Shop confidently at CapNook — your payment and personal data are safe.

• SSL-secured transactions
  
• PCI DSS compliant store
  
• No card details stored on our servers
  

Email: orfhlaithmagnus32@gmail.com

Phone: +1 386 291 3673

Address: 13 Water St Apt. 3, Mayville, New York 14757, United States

Store: https://capnook.myshopify.com

Support is available Monday–Friday, and we typically respond within 24–48 business hours.